Sales Associate
Role Summary:
A Sales Associate drives sales by naturally engaging customers over shared interests in home décor and gardening. They embody Black Shed’s core values by welcoming, inspiring, informing, and appreciating our customers.
Role Responsibilities:
Customer Experience…
Surpasses customer expectations by fostering genuine, long-lasting relationships through personalized attention; actively promotes Black Shed’s unique events.
Provides comprehensive product knowledge, highlights new arrivals, and shares current trends to educate and inspire customers in their indoor and outdoor spaces.
Ensures a seamless shopping experience by effectively utilizing systems and applications to enhance customer interactions.
Teamwork + Communication…
Enhances the store environment by maintaining a positive, respectful, and helpful attitude towards others.
Actively participates in daily meetings and projects, demonstrating a strong understanding of home and garden style that reflects the terrain brand.
Takes initiative and collaborates effectively with the team to achieve shared goals productively.
Visual + Business Operations…
Maintains visual and operational standards with a customer-centric focus; collaborates with team members across departments to ensure product quality and create inspiring displays.
Aids the leadership team in receiving and arranging new products; provides support to customers in-store, for curbside pickup, and with local delivery.
Complies with store safety standards, ensures inventory accuracy, reduces product loss, and adheres to all company policies and procedures to support store profitability.
Role Qualifications:
Customer service experience
Basic understanding of home décor trends and gardening
Flexibility to work varied hours, including nights, weekends, and holidays, to meet store needs
Equal Employment Opportunities statement:
Black Shed values diversity and strives to foster an inclusive workplace culture where every employee feels respected and valued. We are dedicated to providing equal employment opportunities (EEO) to all individuals, regardless of race, color, gender (including gender identity and expression), sexual orientation, pregnancy, religion, age, disability, nationality, ethnicity, citizenship status, military service, genetic information, or any other protected characteristic as outlined by law. Our commitment to diversity and inclusion extends to all aspects of employment, including recruitment, hiring, training, promotion, and compensation. At Black Shed, we are firmly committed to maintaining a safe, equitable, and respectful work environment for everyone.